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NC down??

Postby Ressi » Sun Nov 16, 2008 7:24 pm

only get white in the launcher window
it is now Sunday 2:24 pm EST

anybody else have the same problem ??
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Postby Ressi » Sun Nov 16, 2008 8:03 pm

Nidhogg is posting on NC Forum that it looks like a network problem and is trying to find more info

If u log off u can't log back in.
If u are in at the moment stay in !!!
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Postby American Pornstar » Sun Nov 16, 2008 8:34 pm

aye this is damn annoying!!!
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Postby Trucker » Mon Nov 17, 2008 6:16 am

It because i went to bed early..
Will be up again when i get hope from work!





*prays*
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Postby Trucker » Mon Nov 17, 2008 2:27 pm

Aww gay! Shits still down :'-(
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Postby Brammers » Mon Nov 17, 2008 2:48 pm

Looks like they are still down. I'm bugging people for ETA's and updates, the last news from Snowcrash is there isn't a ETA yet, so looks like they are looking into the problem or getting someone to look into it....

Any news if I hear it, will be posted on the front page of the THN http://www.techhaven.org/ and here.
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Postby Trucker » Mon Nov 17, 2008 3:38 pm

"Update by SnowCrash"
I've just recieved word that the launcher and the account management will be available again within the next hours.
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Postby Trucker » Mon Nov 17, 2008 7:08 pm

Bad news..
Update:
In contrary to the previous statement that the launcher and the account management will be available again within the next hours, we are experiencing ongoing technical issues with the affected server hardware.

Therefore we are currently not able to give an estimate when the launcher and the account management will be avaible again.
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Postby Brammers » Tue Nov 18, 2008 10:42 am

Some better news... http://forum.neocron.com/showpost.php?p ... tcount=121

Most of the issues have been resolved but we are still encountering a problem with the login server. Our tech department is still working on it and I am not able to give you an ETA yet.
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Postby Trucker » Tue Nov 18, 2008 1:04 pm

better news or not, tt still makes me cry... Its shitty weather outside, and i just completed FarCry2 yesterday :banghead:
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Postby Trucker » Tue Nov 18, 2008 4:48 pm

NC IS UP!
Several people are having some sort of account problems, where it tell that "the account not found. please check your SP." though
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Postby Ressi » Wed Nov 19, 2008 2:16 pm

Please read the notice in the launcher window regarding the "account not found, check your SP" if u should get it.
It explains what u have to do to get your accts going again.
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Postby Trucker » Wed Nov 19, 2008 3:00 pm

Or..


Account not found error message
Due to the previous technical issues with our account server, some users may receive the error message "Account not found. Please check your SP".

We ask all affected users to contact our Support Team (account@neocron.com) via e-mail by providing the subject "Neocron 2 account issues" and the following information:

1. Neocron 2 account name
2. E-mail address that was used for the account registration
3. Payment Provider (PayPal, Click2Pay or PaybyCash)
4. Full name and address


We will recover the affected accounts as quickly as possible then.

Addendum -

I ask for your patience and understanding as it will take a while to filter through all of the incoming requests.


:D
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Postby flib » Wed Nov 19, 2008 4:25 pm

It seems that Neocron is back, and so am I. :D
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