free trial

[193apex]

hi all ,last night i downloaded the free trial for neocron.

Now my problem is that i cant log in to neocron, but i was charged already 20 euro for the game ?

I thought a free trial is free till it runs out and if u don't cancel before then u get charged ?
(specially if the download link has in caps written "DIRECT ACCESS"on top)

What i did is try to pay with paypal it was rejected then i did a pay by cash since i diden wana have a another account with click to pay.

it would not be all so bad but the 10 day free trial was only shown as a 7 days free trial and after reading my email from the pay by cash service it tells me it can take up to 7 days to process my payment :(

if any one had similar problems can u please raise my hopes so i feel not totally screwed please

[Trillian]

What is the error you get when you try to log in?

[193apex]

i wish it was a error message :)

i did not even get a chance to make a password.
I think i have a log in name but like i say the email told me to wait up to 7 days for a responds before i can do any thing else and in the mean time my free trial is ticking a way :(

just sad i wanted to play so bad over the holidays and i am pretty sure i will stick around with neocron for some time but i hate falls advertisement.

guess over paypal it would went smother but it don't work and i hear to much bad thinks about the other option except pay by cash

thank u for the responds though

[193apex]

i just have tried to make a new member singe up for the forum at neocron and it don't work too :(

i have entered my email and a password but when it comes to making a new Post it tells me all the time i don't have the privilege.

if I would just like to read over there then I would not need to register right??

LOL

god them so lame over there :( cant them get any thing right ?

cant imagine i am already so frustrated before I even got a chance to log in

letz see were the story will go from here :( at this point i think i pay 23 € never get to log in and dont even get to post on the forum at neocron 2.2

o well guess just my luck

[Brammers]

I'm afraid the THN isn't a official suport site for Neocron for account problems. I'll repeat advice that gets given out on the official forums and that is to contact accounts@neocron.com with your issues.

[193apex]

thank u for u responds.
I send them a email 3 days a go but i guess i need to wait in Germany over holidays hardly no one is working.

[193apex]

ok look
http://ng.neocron.com/

under the nice video it tells me

CREAT FREE ACCOUNT .it is all bullshit

first u need to ether register to CLICK2PAY or do PAY BY CASH ...........

PAYPAL don't work at all

and if u use PAY BY CASH u get to wait for a long long time till u get to play

i am still waiting (not sure but i think i already got charged for the download game 23€ )


so it don't look FREE FREE FREE at all

i hate falls advertisement
i fell so cheated

[Delphi]

I'm going to lock this post before it gets more unconstructive, Brammers has already told you that we are not the official place to come to with account problems, in fact there is nothing we can tell you but to go to the email address Brammers supplied ( accounts@neocron.com ).

Locked - Delphi