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NC down??

PostPosted: Sun Nov 16, 2008 7:24 pm
by Ressi
only get white in the launcher window
it is now Sunday 2:24 pm EST

anybody else have the same problem ??

PostPosted: Sun Nov 16, 2008 8:03 pm
by Ressi
Nidhogg is posting on NC Forum that it looks like a network problem and is trying to find more info

If u log off u can't log back in.
If u are in at the moment stay in !!!

PostPosted: Sun Nov 16, 2008 8:34 pm
by American Pornstar
aye this is damn annoying!!!

PostPosted: Mon Nov 17, 2008 6:16 am
by Trucker
It because i went to bed early..
Will be up again when i get hope from work!





*prays*

PostPosted: Mon Nov 17, 2008 2:27 pm
by Trucker
Aww gay! Shits still down :'-(

PostPosted: Mon Nov 17, 2008 2:48 pm
by Brammers
Looks like they are still down. I'm bugging people for ETA's and updates, the last news from Snowcrash is there isn't a ETA yet, so looks like they are looking into the problem or getting someone to look into it....

Any news if I hear it, will be posted on the front page of the THN http://www.techhaven.org/ and here.

PostPosted: Mon Nov 17, 2008 3:38 pm
by Trucker
"Update by SnowCrash"
I've just recieved word that the launcher and the account management will be available again within the next hours.

PostPosted: Mon Nov 17, 2008 7:08 pm
by Trucker
Bad news..
Update:
In contrary to the previous statement that the launcher and the account management will be available again within the next hours, we are experiencing ongoing technical issues with the affected server hardware.

Therefore we are currently not able to give an estimate when the launcher and the account management will be avaible again.

PostPosted: Tue Nov 18, 2008 10:42 am
by Brammers
Some better news... http://forum.neocron.com/showpost.php?p ... tcount=121

Most of the issues have been resolved but we are still encountering a problem with the login server. Our tech department is still working on it and I am not able to give you an ETA yet.

PostPosted: Tue Nov 18, 2008 1:04 pm
by Trucker
better news or not, tt still makes me cry... Its shitty weather outside, and i just completed FarCry2 yesterday :banghead:

PostPosted: Tue Nov 18, 2008 4:48 pm
by Trucker
NC IS UP!
Several people are having some sort of account problems, where it tell that "the account not found. please check your SP." though

PostPosted: Wed Nov 19, 2008 2:16 pm
by Ressi
Please read the notice in the launcher window regarding the "account not found, check your SP" if u should get it.
It explains what u have to do to get your accts going again.

PostPosted: Wed Nov 19, 2008 3:00 pm
by Trucker
Or..


Account not found error message
Due to the previous technical issues with our account server, some users may receive the error message "Account not found. Please check your SP".

We ask all affected users to contact our Support Team (account@neocron.com) via e-mail by providing the subject "Neocron 2 account issues" and the following information:

1. Neocron 2 account name
2. E-mail address that was used for the account registration
3. Payment Provider (PayPal, Click2Pay or PaybyCash)
4. Full name and address


We will recover the affected accounts as quickly as possible then.

Addendum -

I ask for your patience and understanding as it will take a while to filter through all of the incoming requests.


:D

PostPosted: Wed Nov 19, 2008 4:25 pm
by flib
It seems that Neocron is back, and so am I. :D